Refund policy

At HRS Divyajyoti Products, we aim to provide quality products and a good customer experience.

Returns are accepted only for products that are unused, unopened and in their original packaging. Return requests must be raised within 7 days of delivery.

If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery with your order details and clear photos/videos of the product and packaging.

For hygiene and safety reasons, opened or used hair-care, cosmetic and personal-care products are not eligible for return unless the product is damaged, defective or incorrect.

Once the returned product is received and inspected, we will inform you about the approval or rejection of the refund.

Approved refunds will be processed to the original payment method. The time taken for the refund to reflect may depend on your bank or payment provider.

If the return is due to receiving a damaged, defective or incorrect product, HRS Divyajyoti Products will arrange the appropriate resolution.

For any return or refund-related assistance, please contact us at divyajyotihairgrowth20392@gmail.com or 9625538930.